You can pay by Visa, Paypal, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.
As far as no other period is indicated in the respective offer, the delivery of the goods will be effected within 3-5 working days in Germany, in case of deliveries abroad, within 5-15 working days after concluding the contract (in case of agreed cancellation of the contract). Please note that there will be no delivery on Sundays and holidays.
Unless otherwise stated in the seller's product description, the prices quoted are total prices that include the statutory sales tax. Additional delivery and shipping costs, if any, will be indicated separately in the respective product description.
In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the seller is not responsible and which are to be paid by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to the transfer of funds if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
CAMILLE CASSIN offers international shipping, so that everybody has the chance to become part of the family.
As soon as your order is on its way to you, you will receive a shipping confirmation and tracking number. Please check your E-Mails.
Delivery within the EU: For all deliveries within the EU, taxes and custom duties are included in the product price.
Deliveries outside the EU: For all deliveries outside the EU, import duties may be charged (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods are imposed as soon as your parcel reaches your country. The customer is responsible for the costs incurred. Please contact your local customs office for more information on your country's policies.
Returns & exchanges
You have the option to cancel your order free of charge up to 14 days after receipt of order.
If an item received is classified as faulty and was received damaged, you must contact us within 14 days of receipt.
Sustainability & Responsability
The packaging is fully made of recycled and sustainable materials. Pouches do not contain anything deriving from animals.
All the jewellery is made of 925 Sterling Silver. The supplier mixes recycled silver with new silver. Half recycled, half not. :)
Yes, all the jewellery pieces and packaging boxes & pouches are handmade by adults.
The goods are designed and packed in Germany.